Newborn Diaper Rental Program FAQ's
Purchase a Newborn Diaper Rental here.
Find everything you need to know about our Newborn Diaper Rental Program here. Click each question to get your answer.
There are two options for our Newborn Diaper Rental Program
- New – all diapers are brand new.
- Pre-loved – may contain both new and used diapers (we rotate out items that are no longer up to our high standards). We have high standards, so your pre-loved diapers go through a thorough cleaning process that will remove the majority of stains (we will not re-use badly stained diapers). Any remaining stains are light and should fade with further use.
Your rental begins the day your baby is born. The rental period will last for 12 weeks. After the 12 weeks is up, you will need to clean the diapers and drop them in the mail to us.
You can only specify a gender or gender-neutral; specific colors are at the discretion of Growing Up.
We cannot modify the newborn rental package. If you would like more diapers, consider adding a second rental package
You can always ship your diapers back early at any time and your deposit will be refunded (once all diapers are reviewed in appropriate condition). Unfortunately, the full rental fee cannot be refunded.
If your baby is still fitting into the newborn diapers, you may be able to extend your package. This will depend on if the rental is scheduled for its next use. Each additional 4 weeks will cost $25. You will need to contact us prior to the final date of your rental to schedule and pay.
If you have decided to keep everything, let us know before the end of your rental period and we can provide any additional cost needed.
- Wash your diapers one final time and make sure they are fully dry. Pack them up and ship them back! If local, you can drop them at the store.
attn: diaper rentals
689 Dr MLK St N
St Petersburg, FL 33701
- Consider Insurance. You are responsible for the diapers until we take possession. On the chance your diapers are lost, insurance will protect your investment.
- Once shipped, send us an email with the tracking info so we know to expect them.
- When we receive your package, we will inspect the diapers and respond via email confirming receipt and letting you know about your deposit return.
Thankfully cloth diapers are extremely durable and can last through multiple years of use. Once diapers are returned they are cleaned, stripped, and prepped for use again. They typically will be used for about three/four families before we deem them too worn for our rental packages, but that doesn’t mean they’ll get thrown away, as cloth diapers can last through many years and many babies before they get too worn for good use.
You will receive your deposit, minus any fees, as store credit. You will have 60 days to use the store credit, either online or in-store, before it expires.
The deposit is what you pay up-front to guarantee/reserve your diaper package for you. We hold onto the deposit until the end of your rental period when the diapers are returned to us. All rental fees are taken out of your deposit, as well as any damage fees (if necessary), and the rest is given to you in store credit to use on whatever you’d like!
If your diaper rental program was a gift, the purchaser can notify us who should receive the deposit refund via store credit. If it isn’t notated that the newborn package was a gift, the store credit will automatically go to the purchaser.
New diaper rentals will need to be prepped by washing one-time. Pre-loved diaper rentals have been stripped and sanitized before shipped to you, so they can be used right out of the box!
You can find our wash recommendations here.
Meconium is water-soluble just like exclusively breastfed poop, therefore it can go straight into your washing machine. However, if you’d rather not put it into your washer, you can use a liner inside your diaper or diaper sprayer to clean before washing in your machine. Olive oil is also a great way to help with cleaning meconium, as it is cloth diaper safe and can make those first diaper changes easier to handle; just pour/rub a little on baby’s bottom so that baby’s bottom is easier to wipe clean.
For twins, we recommend two rental packages. This will give you plenty of clean diapers and still have enough to not do laundry too frequently. If you are having triplets, two packages may be enough or you may want to get three packages. Most machines can't handle more than 24 diapers, so it really depends on how frequently you want to do laundry.
If you need to use Vaseline or any kind of ointment while cloth diapering, you will need a liner to protect your diapers. Our favorite is fleece. Go to the fabric store and grab a fleece scrap and cut into strips and lay on top of your diaper before putting on the baby.
Pack your diapers, along with a wetbag for storage. Make sure you let any caregivers/nurses/staff know they cannot use zinc-based creams like Desitin.
No Frequent Family points will be issued for purchasing a newborn diaper package, however you can earn points when you redeem your deposit refunded via store credit. You can use store credit or a gift card to purchase your package, but no coupons are allowed.